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Carpet Cleaning

Pet Spot & Odor Tips

  • Indoor pets including dogs and cats will have numerous "accidents" over their lifetime. Many of these pet "accidents" will occur on carpet and rugs. Failure to promptly and correctly remediate a pet "accident" can result in permanent damage to the carpet or rug as well as serious unpleasant odor problems. Pet owners should:
    • Anticipate where pet "accidents" are likely to occur
    • Prepare now to have written cleaning procedures available
    • Prepare now to have Carpet and Rug Institute (CRI) and/or Institute of Inspection, Cleaning, Restoration Certification (IICRC) approved cleaning supplies "on hand"
    • Respond quickly and confidently when the inevitable happens

  • "First Aid" Steps to take when an "accident" occurs
    • Step 1 – Follow directions on your CRI or IICRC approved cleaning product. If this product is NOT available, follow the remaining steps
    • Step 2 – Remove any solids or semi-solids
    • Step 3 – Remove urine as quickly as possible by using a small wet vacuum or by blotting repeatedly with white cloth towels or white paper towels. Contain the "accident" by working from the outside toward the center. Be gentle so as to not damage the carpet fiber
    • Step 4.a – If the "accident is less than 24 hours old, rinse with clear water to remove residual urine. Vacuum or blot liquid
    • Step 4.b – If the "accident is more than 24 hours old, rinse with mixture of 1 part distilled white vinegar and 2 parts clear warm water to remove residual urine. Vacuum or blot liquid. (Do Not Use Distilled White Vinegar on Fresh Urine)
    • Step 5 – Use a CRI or IICRC approved enzyme spotter to neutralize any remaining urine
    • Step 6 – Absorb remaining liquid by placing white cloth or paper towels over the spot area and pressing them into the carpet with a clean, color safe weight such as a 1 gallon plastic water jug

Note: The smell of urine will likely remain and could become more intense as urine not extracted from the carpet and/or pad during this process dries
  • Pet "accidents" are never good for you carpet and rugs. Left untreated:
    • Fresh urine is the easiest to remove
    • Urine becomes increasingly more difficult to remove over time
    • Urine can permanently discolor carpet and rugs
    • Urine promotes the growth of bacteria
    • Cleaning existing urine spots will not eliminate odor unless all remaining urine residue in carpet and pad is removed

  • Should all "Do It Yourself" cleaning methods fail to remove the smell of urine, a professional will need to be retained. This process can be time consuming. All of the following steps will be taken in extreme cases. Certain steps may be omitted in more moderate situations:
    • Step 1 – Pull up carpet
    • Step 2 – Remove affected pad
    • Step 3 – Clean back of carpet
    • Step 4 – Treat floor with an enzyme treatment
    • Step 5 – Seal floor if needed with an odor barrier
    • Step 6 – Treat back of carpet with enzyme treatment
    • Step 7 – Install new tack strip
    • Step 8 – Install new pad
    • Step 9 – Re-install carpet
    • Step 10 – Clean carpet
    • Step 11– Topically apply enzyme

Disclaimer: Use these techniques at your own risk. Always read directions on any cleaning product before using. Pre-test each cleaning product in an inconspicuous area before using. If the stain or odor persists, call ClearPro Window and Carpet Cleaning